Like other stories in the book, and thousands more in WOL Circles globally, it is about the power of making contributions and connections, earning you access to more possibilities. It’s about self-determination, exploring ways to make more of all you have to offer and realize more of your potential.
I hope you enjoy it, and that you will use Working Out Loud to write your own story.
Anja earns access to more possibilities
Anja grew up in a picturesque small town of fewer than fifteen thousand people. Upon graduation from the local high school, she applied for an internship at a savings bank about fifteen minutes away. She got the job.
After four years, Anja knew she wanted more from work but didn’t think she could get very far without a university degree. So she enrolled in a college with an evening program, and for several years she juggled working during the day with going to classes and studying at night. Meanwhile, as it became clear that a career in a local bank wasn’t going to be enough for her, she moved to a large company in a nearby city and got an entry-level job as a clerk in the Purchasing Department.
When she finally graduated, though, after all those nights and weekends of extra work, she was offered a role as a secretary. It was disappointing. She said, “All that effort to get a degree just to sit there in the end and stick receipts on my boss’s expense report made me more and more frustrated every single day.” Then she paused and slowly repeated that last phrase, as if reliving it: “Every. Single. Day.”
It wasn’t that she thought being a secretary was beneath her or was necessarily a bad job. She just felt she could contribute more. “I wanted a job where I could bring in my passion, where my talents could be seen, and where they would be useful for the company at the same time.” Although her new company had many, many jobs that might be more meaningful or fulfilling, she had no idea how to show she was qualified for them, or to get any extra experience she might need. Although Anja was only in her early twenties, she began to feel stuck.
Being a secretary is usually a behind-the-scenes kind of job, where few people other than your manager know what you do, how well you do it, and what else you’re capable of. But Anja figured out a way to make herself and her work visible. She had seen that the company was promoting their internal collaboration tools and that a “digital transformation” was part of the corporate strategy. So, she started a blog and called it “How to work digitally as a secretary.”
She began by writing about the tools and techniques she used to be more efficient and effective. The point wasn’t to show off, but to be genuinely helpful. A few people read her first posts, then a few more.
She started to get comments thanking her for the tips she was sharing, and wanting to know more about her approach and how she handled her work. Gradually, her writing began to attract thousands of views, and was shared by colleagues she didn’t know. Her network started to grow. “People started to consider me an expert,” she said. One of the people who took notice of what Anja had to offer was her boss, who offered her a different role.
Anja moved from being an assistant in the Purchasing Department to being a community manager for two online groups in the division. From there she took on the title of “agile coach,” conducting training, coaching individuals, and facilitating workshops. Now she regularly acts as a mentor for teams, departments, and leaders, and she actively promotes digital collaboration and networking throughout the division. Recently, she organized a huge cross-company conference, and shared the stage with two board members.
“It wasn’t easy,” she said. “But it was worth it. I can now show my talents, and live my passion, in my new job.” Anja no longer feels stuck or invisible. Instead, she has found a way to realize more of her potential, and it feels like a new beginning.